What to expect at your first wig consultation

Arranging a wig consultation for the first time can feel daunting, especially if you are experiencing hair loss. Knowing what to expect beforehand makes the whole process easier. At The Classic Hair Company in Tilbury, Essex, every wig consultation is carried out in a private, relaxed setting by a Trevor Sorbie approved wig specialist.

How to arrange your appointment

To book a wig consultation, give the salon a call. Once your appointment is booked, I will send you a message asking if it is okay for me to call you. That phone conversation is an important first step. It gives me a chance to understand your situation, ask about your hair and find out what you are hoping to achieve, so I can have a thoughtful selection of wigs ready for when you visit.

I will also ask you to send over any photos of styles you like or how you normally wear your hair. This helps me prepare options that suit you from the start. It also means you have my personal number, so you can contact me with any questions before or after your appointment.

What happens during your visit

Because we have already spoken on the phone, your in salon appointment can focus on finding the right wig for you. You will be shown a selection I have chosen based on our conversation, and you can try on different styles in a private room without feeling rushed or self-conscious.

I will talk you through the differences between cap types, fibre options and fitting methods as we go. If you are unsure about anything, this is your time to ask.

If you find a wig you like, it can be personalised to suit your face shape with cutting and styling techniques that make it look and feel natural.

How long does a consultation take?

A typical wig consultation lasts around one hour. This gives you enough time to try on several styles, talk through your options and ask any questions without feeling hurried. You are welcome to bring a friend or family member along for support.

Do I need to prepare anything?

After you book your appointment, I will be in touch to arrange a phone call before your visit. During that call I will ask you about your hair and what you are looking for, so there is nothing you need to have ready when you first ring the salon. If you have photos of hairstyles you like, I will ask you to send those over before your appointment so I can prepare the right selection for you.

If you are unsure whether a synthetic or human hair wig would suit you better, our guide to synthetic wigs vs human hair wigs explains the key differences.

Frequently asked questions

What happens at a wig consultation?

A wig consultation at The Classic Hair Company in Tilbury starts before you visit. After you book by phone, your wig specialist will call you to discuss your needs and ask for photos of styles you like. On the day, you will try on a selection of wigs chosen specifically for you in a private room, with expert guidance on styles, colours and cap types. There is no obligation to purchase on the day.

How do I book a wig consultation?

Call the salon to book your appointment. Wig consultations are not available to book online, as each one begins with a personal phone call so your specialist can understand your needs and prepare the right selection before your visit.

How long does a wig consultation take?

Most consultations last around one hour. This allows time to try on different wigs and have any questions answered without feeling rushed.

Can I bring someone with me to a wig consultation?

Yes. You are welcome to bring a friend, partner or family member for support. Many clients find it helpful to have someone they trust with them during the appointment.

Is a wig consultation private?

Yes. At The Classic Hair Company in Tilbury, every wig consultation takes place in a dedicated private room away from the main salon floor. Your comfort and privacy are a priority throughout the appointment.

Get in touch about a wig consultation

If you are thinking about a wig and would like to talk it through with a specialist, I am here to help. Call the salon to arrange a wig consultation and I will be in touch personally to get everything started.

For advice on keeping your wig in great condition after your appointment, read our guide on how to care for your wig at home.